Reference

How n888kg Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and how we protect it. Access to our services depends on your local law and eligible regions.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how we handle your information, our support team is the direct route. We handle privacy requests through the same channels you use for account help — no separate department, no waiting in the wrong queue.

HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We have built our data practices around the way Bangladesh accounts actually work — mobile-first, wallet-linked and accessed mostly on Android. Here is what that means in practice for your privacy.

Payment Data Security

Your bKash, Nagad and Rocket transaction references are stored with encryption. We never log your mobile wallet PIN, OTP or full wallet password at any point in the deposit or withdrawal flow.

Cookie and Session Control

We use session cookies to keep you logged in on mobile. You can clear them from your browser settings. Clearing cookies ends your active session but does not delete your account data.

Data Retention Schedule

Active account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them systematically.

Your Right to Access and Correct

You can request a copy of the personal data we hold about you or ask us to correct inaccurate details. Submit the request via live chat or email with your registered wallet number as identification.

What We Collect and Why We Use It

n888kg Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number and account credentials. When you fund your account through bKash, Nagad or Rocket, we record transaction references and wallet identifiers — not your full wallet PIN or password. We use this data to verify your

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identity, process withdrawals to your nominated wallet, and keep your account secure. We do not sell your personal information to third parties. Data is shared only where required by applicable law or to process a payment through the relevant local rail. We use cookies and session
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data to keep your login active and to remember your preferred deposit method, whether that is bKash, Nagad or Rocket. You can clear cookies from your mobile browser at any time, though doing so will log you out. Data we hold is kept for as long
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as your account remains active and for a period after closure as required by applicable rules. All of this is subject to your local law and the eligible regions where our services are available.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at n888kg

These are the questions we get most often about data and privacy. If yours is not here, contact support through live chat or email with your account details.

We collect your name, phone number, email address and account credentials. We also record your nominated payment method — bKash, Nagad or Rocket — and related transaction references when you deposit or withdraw.

No. We never store your wallet PIN, OTP or password. We only record the transaction reference number your wallet app generates, which is used to match your deposit to your account.

Yes. Contact us via live chat or email, include your registered phone number or Rocket wallet reference, and we will prepare a summary of the personal data linked to your account.

We retain your records for the period required under applicable rules following account closure, then delete or anonymise the data. The exact period depends on local law and eligible region requirements.

We share data only where required by applicable law or to process a payment through bKash, Nagad or Rocket. We do not sell personal information or share it for marketing purposes.

Go to your account settings page, where you can update your contact number and preferred payment wallet. For security changes, you may need to verify via OTP before the update is confirmed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoN888Kg Banking InfoN888Kg Glossary

How n888kg Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Security and Your Account Rights

Payment Data Security

Cookie and Session Control

Data Retention Schedule

Your Right to Access and Correct

Common Questions About Your Privacy at n888kg

01 What personal data does n888kg collect when I open an account?

02 Does n888kg store my bKash or Nagad wallet PIN?

03 Can I request a copy of the data n888kg holds about me?

04 How long does n888kg keep my data after I close my account?

05 Does n888kg share my data with third parties?

06 How do I update my phone number or linked wallet on my account?

Privacy Policy

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